Here’s what some of our customers have to say about Pounds:
Kelly Moore Clark
It is so vital in this industry to have a professional photo lab that you can trust. I don’t advertise, so all of my clients come to me through referrals. That means that every product that comes from Pounds has to make a lasting impression on everyone who sees it. Pounds consistently goes above and beyond all my expectations. I put my complete confidence in them, and they never let me down.
I've been a photographer for 20 years, and that's how long I have been a Pounds customer. For years my focus was solely on weddings and portraits. But Pounds showed me the benefits of branching out into sports and school photography. They have all the products and services I need to tap into these markets. I'm glad I decided to diversify because it makes me feel secure about the future of my business.
I’ve done a lot of comparisons, and Pounds has great prices – but I don’t have to compromise on quality. I’ve worked in professional labs, and I know what to look for. The prints, press products, Gallery Wraps, and everything else from Pounds is top rate. And if I ever do have a problem with an order, the Customer Service is outstanding. I get complete satisfaction every time.
Pounds Press Books sell themselves in my studio. When people see them, they want them. Since I ordered my sample, I’ve had more referrals and repeat customers. It’s because of the exceptional quality of these books – the printing, the paper, and extra touches like velum in the binding make them the best I’ve seen. Pounds offers them at a great price so my customers can afford to buy them. It’s products like these that make Pounds the perfect lab for a growing business like mine.
Pounds is a lab I can count on, and that’s really making a difference in my studio. I needed quick turn-around on some samples and Customer Service took extra care to expedite the order. If Pounds hadn’t come through for me, I would have lost a lot of sales. At times like this, I realize how much I appreciate having a dependable lab like Pounds.
I want to thank you again for the fantastic work you did during the holidays. I received many orders a day or two early, and that was absolutely wonderful. I know you were all working extra hard and totally appreciate it. Also, some of you must have braved awful conditions to keep things going during last week's bad weather. Thank you for that too. You all ROCK.
I have been consistently pleased with the quality of photos received and the timeliness of their delivery (especially this week when I was in a real pinch). Pounds is definitely my new lab!